At https://vive-zen.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. This Privacy Policy provides a detailed account of our practices for handling personal data, ensuring compliance with various privacy laws and regulations such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy governs the handling of personal data for all users of our website, applications, services, and products. It is important to be aware that this privacy policy does not extend to any third-party platforms, applications, products, or services that can be accessed through links on our platform, each of which will have its own distinct privacy policies.
Our processing activities cover various interactions you may have with us, including:
- Using our applications and services as an authorized user
- Visiting any of our websites that link to this Privacy Policy
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data in order to provide and improve our services. This includes:
- Account information for managing your account with us
- Payment information for processing transactions securely
- Financial information to ensure accurate financial dealings
- Purchase information to facilitate orders and manage warranties or returns
- Mobile device identifiers to enhance user experience and security
- Location data to provide location-specific services and optimize our services for your region
- Feedback you provide to help us improve and tailor our offerings
- Social media information if you choose to link your social media accounts for additional features or customer service
- Product information to manage inventory, recalls, or safety alerts
We collect this data through a variety of means: user input during account creation or transactions, interactions with our services, and the use of automated technologies like cookies. Additionally, we may receive personal data from third parties in accordance with their privacy policies.
Our website uses cookies to improve user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each serving a specific role in enhancing your interaction with our services. Users have the option to control non-essential cookies via our Cookie Manager.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon completion of these purposes and compliance with legal requirements, we take steps to delete or anonymize your personal data.
To safeguard your personal data, we implement organizational and technical measures that include encrypted communication and the use of secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect personal data from, individuals under the age of 18 without parental consent or as permitted by applicable law.
As a data subject, you have rights that may include accessing your personal data, requesting rectification or erasure, restricting processing, obtaining a copy of your data, objecting to certain types of processing, and the right to non-discrimination for exercising these rights. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your personal data.
For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via email at [email protected] or through written correspondence to the address provided on our website.